Terms of service
Terms & Conditions
Welcome to Nzage (“we”, “our”, “us”). These Terms & Conditions govern your use of our website and the purchase of products from our online store.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
1. Business Information
Nzage is an Australian business selling homewares and lifestyle products through our online store.
For any enquiries, please contact us at:
Email: Nzage@outlook.com.au
Website: Nzage.com.au
2. Orders
All orders are subject to acceptance and availability.
After you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order. We reserve the right to cancel or refuse any order for reasons including, but not limited to:
Product unavailability
Pricing or description errors
Suspected fraudulent activity
Payment issues
If payment has already been processed, a full refund will be issued where applicable.
3. Pricing
All prices are displayed in Australian Dollars (AUD).
Prices include GST where applicable unless otherwise stated.
We reserve the right to change prices at any time without notice. Price changes will not affect orders that have already been accepted.
4. Payment
Payment must be received before your order is dispatched.
We accept payment through the payment methods displayed during checkout.
Payment information is processed securely by our third-party payment providers. Nzage does not store your full payment card details.
5. Product Information
We make every effort to accurately describe and photograph our products.
Due to differences in lighting, monitor settings and the handmade or natural characteristics of certain materials, colours, textures and dimensions may vary slightly from those displayed on our website.
Minor variations do not constitute a product fault.
6. Shipping
Shipping costs and estimated delivery timeframes are displayed during checkout.
Delivery timeframes are estimates only and may vary due to circumstances outside our control.
Risk in the goods passes to you once your order has been delivered to the address provided.
Please refer to our Shipping Policy for further information.
7. Returns and Refunds
Our Returns & Refund Policy forms part of these Terms & Conditions.
Nothing in these Terms limits or excludes your rights under the Australian Consumer Law.
If a product is faulty, damaged, unsafe or significantly different from its description, you may be entitled to a repair, replacement or refund under the Australian Consumer Law.
8. Gift Cards (If Applicable)
Gift cards are redeemable only through our website and cannot be exchanged for cash unless required by law.
Any expiry dates or conditions will be stated at the time of purchase.
9. Intellectual Property
All content on this website, including but not limited to:
Logos
Product photography
Images
Graphics
Text
Product descriptions
Website design
is owned by or licensed to Nzage and is protected by Australian intellectual property laws.
You may not copy, reproduce, distribute or use any content without our prior written permission.
10. Website Use
You agree not to:
Use our website for unlawful purposes
Attempt to interfere with website security
Upload malicious software
Copy or scrape website content without permission
We reserve the right to suspend or restrict access where misuse occurs.
11. Limitation of Liability
To the maximum extent permitted by Australian law, Nzage is not liable for indirect, incidental or consequential loss arising from the use of our website or products.
Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot legally be excluded under the Australian Consumer Law.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
13. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will always be published on this website and will apply from the effective date shown above.
14. Governing Law
These Terms & Conditions are governed by the laws of Australia and the State or Territory in which Nzage operates.
Any disputes arising from these Terms will be subject to the jurisdiction of the Australian courts.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Nzage
Email: Nzage@outlook.com.au
Website: Nzage.com.au